All You May Want to Know About Orders of Tipard Products

Blu-ray
Windows
1. Blu-ray Converter
  Rip your favorite Blu-ray/DVD movies or videos to popular formats
2. Blu-ray Player
  Powerful software to play Blu-ray/DVD videos and audio
3. Blu-ray Creator
  Create Blu-ray disc/folder/ISO file with your own video
4. Blu-ray Copy
  Backup/Copy your favorite Blu-ray to disc/folder/iso files
Mac
1. Blu-ray Converter for Mac
  Rip your favorite Blu-ray/DVD movies or videos to popular formats on Mac
2. Blu-ray Player for Mac
  Powerful software to play Blu-ray/DVD videos and audio on Mac
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DVD
Windows
1. DVD Ripper
  Rip DVD to any popular video format quickly of full quality
2. DVD Creator
  Create DVD from videos and burn video to DVD/Blu-ray freely
3. DVD Cloner
  Copy DVD to DVD disc/folder/ISO files in a 1:1 ratio
Mac
1. DVD Ripper for Mac
  Rip DVD to any popular video format quickly of full quality on Mac
2. DVD Creator for Mac
  Create DVD from videos and burn video to DVD/Blu-ray freely on Mac
3. DVD Cloner for Mac
  Copy DVD to DVD disc/folder/ISO files in a 1:1 ratio on Mac
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Video
Windows
1. Video Converter Ultimate
  Rip DVD, convert 4K video, edit, and upscale videos to 5K/8K
2. FixMP4 - Video Repair
  Repair broken videos with high accuracy and support many formats
3. Video Converter
  Convert any video to MP3, MP4, MOV, WAV, and other 350 formats
4. Video Enhancer
  Upscale resolution, optimize brightness and remove video noise
5. Screen Capture
  The easiest tool to capture screen, game, audio, etc. with high quality
6. 3D Converter
  Convert any 2D video to 3D video and convert 3D to 2D video
7. 4K UHD Converter
  Convert 4K video to 4K/1080P and common videos
8. TS Converter
  Convert TS video to various popular video/audio formats
Mac
1. Mac Video Converter Ultimate
  Rip DVD, convert 4K video, edit, and upscale videos to 5K/8K on Mac
2. FixMP4 - Video Repair for Mac
  Repair broken videos with high accuracy and support many formats on Mac
3. Video Converter for Mac
  Convert any video to MP3, MP4, MOV, WAV, and other 350 formats on Mac
4. Mac Video Enhancer
  Upscale resolution, optimize brightness and remove video noise on Mac
5. Screen Capture for Mac
  The easiest tool to capture screen, game, audio, etc. with high quality on Mac
6. 3D Converter for Mac
  Convert any 2D video to 3D video and convert 3D to 2D video on Mac
7. 4K UHD Converter for Mac
  Convert 4K video to 4K/1080P and common videos on Mac
8. TS Converter for Mac
  Convert TS video to various popular video/audio formats on Mac
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Utility
Desktop
1. Free DVD to MP3 Converter
  Rip and convert DVDs to MP3 and support other audio formats
2. Windows Password Reset
  Reset Windows Admin and Standard user account password in seconds
3. PDF to Word Converter
  Accurately Convert any PDF file to Word with OCR
4. PDF Converter Platinum
  Convert PDF to Word, Excel, HTML and Image with OCR
Online
1. Watermark Remover Free Online
  Easily remove watermarks from many image file formats free online
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Support
Resource

How do I purchase your product, and how long will I receive the license code after purchase?

Step 1: Choose the software product you need on our website, then click the Buy Now button to go to the corresponding purchasing page, and just choose your preferred payment platform and payment method to finish the purchase.

Step 2: After a successful purchase, you will receive an Order Confirmation email with your Product Registration Code. Please check your Junk Mail if you don't see it in your inbox. (Please wait a few minutes for the email in case the network is busy.

Tips: Please provide a valid Email address when you fill out the order form. You'd better keep the registration information of the software you received well for further use.
Why didn't I receive the product license code several hours after my purchase? Some possible reasons are displayed below:

Reason 1: Your provided Email address is not valid or was entered by mistake; please contact us at support@tipard.com to correct it.

Reason 2: Because of your Email setting, the Order Confirmation letter with the license code went to Trash directly; please look for the letter there.

Reason 3: Due to your email service provider rejecting the emails from an unknown sender, the Confirmation letter cannot be sent to you; please contact our Support Team at support@tipard.com for assistance.
What kind of payment platforms and payment methods are you offering?

We have 2Checkout and Comecero two secure Payment platforms for users to choose from.

For payment methods, users can choose to pay online or use a Credit Card by Fax.
What currencies are acceptable?

The accepted billing currencies are EURO and USD.
I lost my license code. How can I retrieve it?

You can email us at support@tipard.com with your Order Information, including your email address, order ID, and product name. After our support personnel confirm your order, we will send you the license code as soon as possible!
Can I get a refund for my purchased Tipard product?

For certain conditions to apply for a refund, please refer to Tipard's Refund Policy.
Where can I get the full price list and all the product info for Tipard Products?

You can visit our Store page at https://www.tipard.com/store.html to get the full price lists of our products.

For product information, please visit our Product page: https://www.tipard.com/products.html.
How do I register and install my software?

Installation - Download the installation file of the product you have purchased from our website, then double-click the downloaded setup.exe file to start installation; next, follow the default instructions to finish the installation.

Registration - After successful installation, please launch the software, enter the correct User Name and license code in the pop-up registration window, then click the Register button to finish registration.
I entered the license code, but the software always said, "The registration code is error", why?

The possible reasons are displayed as follows:

1. Wrong entry. You'd better copy and paste the license code to avoid a typo. And please don't add any blanks before or after the code.

2. Your purchased product and downloaded product are not the same, maybe you mix up the two products with similar names.

3. You mix up the Windows and Mac versions of a software product. Please note that they are completely two different products and be sure to know the correct version that is fit for your computer.
If I purchase your one software product, can I get its updated version for free later time?

Yes. We provide a free update service. There is a different service for subscriptions and non-subscriptions. For subscription software, you can free upgrade in the subscription time. For non-subscription software, you can enjoy a lifetime free upgrade service.

Order Help

More Things You Want to Know